FAQ

How do I place an order?

Select an available product and its real color and size options, add it to the cart, and complete checkout.

Can I change or cancel an order?

Contact hagermanshillersk477@gmail.com promptly. Cancellation is available before shipment; changes cannot be guaranteed after fulfillment starts.

Which payments are accepted?

The methods available for the order appear during checkout and are charged in CAD.

Where do you ship?

Available destinations and services are shown after a valid delivery address is entered at checkout.

How do I track delivery?

Use the tracking link supplied with the shipment confirmation or the Track Your Order page.

How do returns and refunds work?

Contact the store within 30 days after receipt. Approved returns use a prepaid label, have no restocking fee, and refunds return to the original payment method.

How do I choose a product?

Compare the listed fit, size, color, material, support level, and intended training use on each product page.

How should products be used and cared for?

Follow the product description, size guidance, material notes, care directions, and any safety information shown for the selected item.

How can I get help?

Email hagermanshillersk477@gmail.com or call (952) 438-8250 during the listed business hours.